Here is an Easy way
to remember your IRQ's. Just memorize the saying and you should have no problems
come test time.
00
Sam
System Timer
01
keeps
Keyboard
02
Viagra
Video adapter
03
Capsules
Com 2, 4
04
Close
Com 1, 3
05
Especially Empty
(LPT2 or Sound
card)
06
For
Floppy
07
Late
LPT1
08
Time
Real time clock
09
Classes
Cascaded IRQ2
10
Every
Empty
11
Even
Empty
12
Monday
Mouse
13
Except
Empty (Math
Coprocessor)
14
Holiday
Hard Drive
Controller
15
Evenings
Empty(2nd HD
Controller)
A quick tip for remembering DMA Addresses
List down Com1, com2, Com3, Com4 LPT1, and LPT2. In the next column Alternate 3
and 2. In the last column do 2 each of F,E,and 7. The add 8 to the end of each
number.
It should look like this:
Com1 3f8
Com2 2f8
Com3 3e8
Com4 2e8
LPT1 378
LPT2 278
For ESD - remember: When it is cold and dry, static is
High
There are 16 IRQ's: 0 through 15. there is no such thing as IRQ 16 and
higher. IRQ is a signal that a device sends to CPU to request it's
attention.
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IRQ #
Device
0
System
timer
1
Keyboard
2
Cascade
to IRQ9. Can't be used.
3
Com
ports 2 and 4
4
Com
ports 1 and 3
5
Usually
available. Sometimes LPT2. Most often used for sound cards.
6
Floppy
drive
7
LPT1
8
Real
time clock
9
Video
display adapter
10
Available
11
Available. SCSI adapter will usually use this IRQ.
12
Available or PS2 mouse
13
Math
coprocessor.
14
Primary
IDE controller
15
Secondary IDE controller. If there is no secondary IDE controller on the
board, or secondary IDE controller is disabled in CMOS, IRQ 15 is available
Memorize your DMA channels. DMA stands for direct memory access and allows
a device to access the RAM directly, bypassing the CPU. Only one DMA channel
can be assigned to one device. Most systems today have 2 DMA controllers and 8
DMA channels 0 through 7. There is no DMA 8
DMA
Device
0
Available
1
Available
2
Floppy
drive
3
Available
4
2nd DMA
controller
5
Available
6
Available
7
Available
You need to remember the base memory addresses for communication ports.
Port
Base address
COM1
h3F8
COM2
h2F8
COM3
h3E8
COM4
h2E8
LPT1
h378
LPT2
h278
CPU TYPES
Memorize the types of CPUs. The exam does not go into details of what year
certain CPU first came out, but you need to know what CPU introduced the real
mode and what CPU has the coprocessor disabled.
CPU
Comment
Model year
External clock
in MHz
Internal clock
in MHz
Can access
memory up to
Internal cache
Built in co-processor
(FPU)
Internal bus
External bus
8086
First CPU
1978
5
5
1 Mb
no
no
16 bit
16 bit
8088
Used in the first IBM PC/XT
computer. 29000 transistors.
1979
8
8
1 Mb
no
no
16 bit
8 bit
80286
Introduced the idea of
protected mode. 134000 transistors.
1982
8,10,or 12
8,10,or 12
16 Mb
no
no
16 bit
16 bit
80386DX
Can switch between real and
protected mode. First true 32 bit CPU. 275000 transistors.
1985
16,20,
25,33
16,20,
25,33
4 Gb
no
no
32 bit
32 bit
80386SX
Cheaper version of 386 known
as derivative chip
1988
same as 80386DX
same as 80386DX
16 Mb
no
no
32 bit
16 bit
80486DX
Introduced internal L1 cache.
About twice as fast as 386. 1.2 Million transistors
1989
25,33,50
25,33,50
4 Gb
8 K
Yes
32 bit
32 bit
80486SX
Same as 486 but with disabled
co-processor
1991
same as 486DX
same as 486DX
same as 486DX
same as 486DX
NO
same as
486DX
same as 486DX
80486DX2
Can execute instruction in one
cycle rather than 2 cycles in DX
1992
25, 33
50, 66
4 Gb
8 K
Yes
32 bit
32 bit
80486DX4
Runs at 3
times the speed of motherboard
1994
25, 33
75, 100
4 Gb
8 K
Yes
32
bit
32 bit
Pentium
64 bit data bus. Can execute 2
instructions at the same time by using superscaler technology. 2 internal 8K
cache chips. Cache controller built on board. 3.1 million transistors
1993
60 or 66
60, 66, 90, 100,
133, 150, 166, 200
4 Gb
16 K
yes
64 bit
32 bit
Pentium MMX
57 additional instructions to
better handle video and graphics. Improves performance in multimedia
applications 50 - 100 %. To utilize MMX technology programs must be written
to use MMX instructions.
1996
same as Pentium
same as Pentium
same as Pentium
same as Pentium
same as Pentium
same as Pentium
same as Pentium
Pentium PRO
Speculative execution,
Dataflow analysis. 5.5 million transistors.
1996
66
180, 200
64 bit
32 bit
Pentium II
Uses proprietary socket design
- 242 SEC slot (Single Edge Connector) L2 cache built in the cartridge. 7.5
million transistors.
1997
66, 100
233, 266, 300,
333, 350, 366, 400, 450
4 Gb
16 K
Yes
64 bit
64 bit
Pentium III
Not covered on the exam
1999
100
500, 550
MOTHERBOARDS/ BUS TYPES/ MEMORY
There are 2 basic types of motherboards: XT - extended
technologies and AT - advance technology. ATX and baby AT are modifications of
an AT format. All Pentium II motherboards are ATX format. A characteristic of
an ATX format is that the computer can be shut down by software. Modern
motherboards have 2 - 3 ISA, 3 - 4 PCI and 1 AGP expansion slots. Some
motherboards have built in sound card, some have built in SCSI card.
Motherboard configuration is stored in BIOS.
Expansion cards/external bus types
Bus type
Data bus
width
Speed
Comments
.
8 bit card
8 bit
8 MHz
on of
the first expansion cards. Not used in modern computers
.
ISA
16 bit
8 MHz
Still
in use today. Configuration is done by setting jumpers
.
EISA
32 bit
8 MHz
EISA
bus slots are backward compatible with ISA cards. EISA cards can be
configured by software or by jumpers.
.
VESA or VL-bus
32 bit
Speed of Processor
Backward compatible with ISA cards. Configuration is done by setting
jumpers. Most often used for video cards.
.
PCI
64 bit and 32 bit
Speed of
Processor
Plug
and Play cards.
AGP
32 bit
Speed of processor
Used
in video cards.
.
MCA
16 bit and 32 bit
10 MHz
Configured by software. Proprietary IBM design. Not used in modern
computers.
.
PCMCIA (PC card)
16
bit
33
MHz
Used
in laptop computers. Some are plug and play, some software configured. There
are 3 types of PC cards
Type 1: 3.3 mm thick. Used for memory upgrade cards.
Type 2: 5 mm thick. Modem and network cards. Some are combination Modem/NIC
cards.
Type 3: 10.5 mm thick. Used in PC card hard drives.
Hard drives.
Low level formatting is done at the factory. It organizes
the hard drive into tracks and sectors. It's possible to do a low level
format on the drive but not recommended. To prepare the hard drive for
installation of the operating system, you must first create a partition
and set it as an active partition. Boot up with a DOS boot disk and use
FDISK command to create partitions. Hard drive can have 3 primary and 1
extended partition. Extended partition can be deviled into up to 23
logical partitions.
Typical IDE drive supports up to 528 Mb of storage. EIDE
drive supports 2gb and larger partitions. A modern motherboard has 2 HDD
controllers, each supports 2 devices. When installing a second hard drive,
set the jumper on it as a slave drive and the jumper on the first drive as
a master drive. To improve performance, choose the faster drive to be a
master drive. If you only have 2 IDE devices like hard drive and CD ROM,
you can disable a secondary controller in BIOS to free up an IRQ and to
speed up the boot process.
If you need to have more then 4 devices, you must use SCSI
devices with a SCSI card. SCSI cards can be SCSI 1, SCSI 2, and SCSI 3
(ultra SCSI). SCSI 1 supports up to 8 devises including the SCSI card. The
devices in a SCSI chain must have unique SCSI IDs. SCSI card typically
have ID7. SCSI 2 is a more popular adapter and supports up to 16 devices,
also has higher transfer speed. Modern SCSI cards a combination
SCSI2/SCSI3 cards. Internal SCSI cable is a 50 pin ribbon cable (not
compatible with SCSI 3 devices). External SCSI cable is a shielded cable
with Centronics-50 or female DB-25 connector. If the question on the exam
does not mention what category a SCSI adapter is, assume they are
talking about category 1 ( 8 devices ). The SCSI chain must have
terminators at both ends. Terminators are resistors. SCSI card usually has
a built in terminator.
SCSI hard drives are more expensive than EIDE hard drives
but offer higher access speed.
Memory.
The first 1024Kb of ram represents DOS memory model.
Memory above the first 1024K is called Extended memory. The first 64K of
extended memory is called high memory.
Upper memory
(reserved memory)
960KB - 1024KB
Motherboard bios
768KB - 960KB
Bios and Ram buffers
First 64KB of this memory can
be used for page frames when Expanded memory driver is loaded.
640KB - 768KB
Video ram
Conventional memory
0 - 640KB
Conventional memory
Used to load DOS (in first
64KB), run programs, load drivers, TSRs
Types of memory.
SRAM
Static random access memory
Older type of ram. Uses
transistors to store information
DRAM
Dynamic random access memory
Uses capacitors to store
memory.
ROM
Read only memory
Data in ROM can not be erased
or changed
PROM
Programmable ROM
After the data is programmed
into ROM, it can't be erased or changed
EPROM
Erasable PROM
Data can be erased by shining
special ultraviolet light through a small window on the chip. The chip can
then be reprogrammed.
EEPROM
Electronically erasable PROM
Data can be erased by sending
a special electric charge. Chip can then be reprogrammed. Modern computers
use EEPROM to store BIOS.
VRAM
video ram
Special type of ram used on
video cards.
Cache memory
memory used to cache CPU
instructions
L1 cache located on CPU. L2
cache is external cache, located on motherboard.
PRINTERS
2-4 questions on the exam will be about laser printers. Those are easy if
you remember how laser printers work. 2-4 questions will be about other type
of printers like bubble jet, ink jet and dot matrix.
Laser printers
Process
Description
1
Cleaning
EP drum is cleaned with a
rubber blade before it can take on a new image
2
Conditioning
The EP drum is given a
negative charge of approximately -600 Volts by the primary corona wire
2
Writing
A laser beam is used to write
to the EP drum, causing the dots on the drum to loose some of the negative
charge and become relatively positively charged.
3
Developing
A toner is transferred from
the toner cylinder to the EP drum by attracting to the area of the drum that
has relative positive charge.
4
Transferring
The transfer corona wire
charges the paper with a high positive charge. The EP drum turns as the
paper passes under It, pulling the toner into the paper. A static charge
eliminator prevents the paper from wrapping around the drum.
5
Fusing
The paper passes between the
heated fuser roller and the rubber roller, the toner is melted
and pressed into the paper. The heated roller reaches the temperature of
about 180 degrees Celsius. The temperature sensor on the fuser roller will
shut down the printer if the temperature gets dangerously high. Finally the
excess toner is scrubbed of the paper by the cleaning pad
6
End of cycle
The paper with the final
image is rolled out of printer. The eraser lamp is turned on near the
surface of the EP drum, causing the drum to loose it's charge.
The toner is a
combination of plastic, metal and organic compounds. In most laser printers
the toner and EP drum are contained in one "toner cartridge". Do not recycle
the toner cartridge, it needs to be replaced.
A paper jam can
occur when the wrong type of paper is used. It can cause more than one page
to enter the registration rollers. A jam cam also be caused by the bad
separator pad.
Other printer types
Type
Process
Comment
Daisy-wheel printer.
A computer version of an
electronic type writer.
One of the first types of
printers developed. Not used any more
Dot matrix (impact printer)
Combination of pins on the
printhead hit the ribbon, causing it to leave the marks on the paper. Useful
when you need to print carbon copies like receipts or shipping invoices.
Typical printhead has 9, 18,
or 24 pins. Printhead becomes very hot. Don't touch it. Never lubricate a
printhead. If the ribbon is too tight, the image can become smudged. Broken
pins on the printhead will cause incomplete characters.
Ink Jet
Ink is pumped from the
reservoir through a nozzle by a special pump.
Ink jet printers were messy
and were replaced with bubble jet printers.
Bubble Jet
Ink cartridge contains ink,
printhead and special piezoelectric crystal. When signal is send
to the crystal, it expands, forcing the ink out.
Do not refill bubble jet
printer cartridges. They need to be replaced.
Cables
Cable type
Connectors
Maximum length
Modem cable RS - 232
DB-9F, DB-25M
25 feet
Modem cable RS - 232
DB-25F, DB-25M
25 feet
Printer cable
DB-25M, Centronics 36
10 feet
External SCSI cable
Centronics 50M, Centronics 50M
10 feet
VGA cable
DB-15M, DB-15M
3 feet
Display adapters/Monitors
Adapter type
Resolution
Colors
XGA (extended
graphics array)
600X800
65,536
1024X768
256
SVGA (super VGA)
640X480
65,536
600X800
256
1024X768
16
CGA (color
graphics adapter)
320X200
4
640X200
2
EGA (enhanced graphics
adapter)
640X350
16
VGA (video
graphics adapter)
640X480
16
320X200
256
Modems
Modems use asynchronous transmission. Digital modems use synchronous
transmission. Digital modems are used to connect to ISDN lines.
Modem commands
Command function
ATA
Answer
ATD
Dial
ATH
Hang up
ATZ
Reset
Basic network terminology
LAN
Local area network. Typical
network inside an office or inside a building
MAN
Metropolitan area network. A
network that connects several LANs in a city.
WAN
Wide area network. A network
that spans over long distance. Internet is an example of WAN.
TOPOLOGY
A way to lay out a network.
Preventive maintenance/Safety/Troubleshooting
Electrostatic discharge (ESD) can damage the component at as
little as 80 volts. CMOS chips are most susceptible to ESD. Static electricity
builds up more in cold and dry places. Use humidifiers to keep room humidity
at 50% to prevent static build up.
When working on computers, use special ESD wrist strap. Do not
use a piece of wire to ground yourself. An ESD wrist strap has built-in
resistor to prevent electric shock. Use specially designed grounded ESD mats.
Do not wear synthetic clothing. Place all electronic components into
antistatic bags. Antistatic bags can be reused. Keep your workplace clean.
When repairing a monitor, do not wear an ESD wrist strap. The
capacitor inside the monitor can retain high voltage charge.
To put out an electrical fire use type C extinguisher or
multipurpose ABC type extinguisher.
Do not disassemble power supplies. They need to be replaced.
To clean a keyboard soak it in a distilled dematerialized
water as soon as possible after the spill.
Clean the inside of the PC with compressed Air. Compressed Air
do not create ESD.
A Multimeter can be used to test a fuse. A good fuse will show
resistance of 0 ohms. A bad fuse will show infinity ohms. When testing an
unknown source of electricity, set the Multimeter to the maximum voltage settings to avoid damaging the Multimeter.
If a light an a floppy drive stays on, reverse the floppy
cable to solve the problem. (remember red is pin one)
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