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Here is an Easy way to remember your IRQ's. Just memorize the saying and you should have no problems come test time.

 

00 Sam System Timer
01 keeps Keyboard
02 Viagra Video adapter
03 Capsules Com 2, 4
04 Close Com 1, 3
05 Especially Empty (LPT2 or Sound card)
06 For Floppy
07 Late LPT1
08 Time Real time clock
09 Classes Cascaded IRQ2
10 Every Empty
11 Even Empty
12 Monday Mouse
13 Except Empty (Math Coprocessor)
14 Holiday Hard Drive Controller
15 Evenings Empty(2nd HD Controller)


A quick tip for remembering DMA Addresses
List down Com1, com2, Com3, Com4 LPT1, and LPT2. In the next column Alternate 3 and 2. In the last column do 2 each of F,E,and 7. The add 8 to the end of each number.

It should look like this:
Com1 3f8
Com2 2f8
Com3 3e8
Com4 2e8
LPT1 378
LPT2 278

For ESD -  remember: When it is cold and dry, static is High

 

          There are 16 IRQ's: 0 through 15. there is no such thing as IRQ 16 and higher. IRQ is a signal that a device sends to CPU to request it's attention.

 

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IRQ # Device
0 System timer
1 Keyboard
2 Cascade to IRQ9. Can't be used.
3 Com ports 2 and 4
4 Com ports 1 and 3
5 Usually available. Sometimes LPT2. Most often used for sound cards.
6 Floppy drive
7 LPT1
8 Real time clock
9 Video display adapter
10 Available
11 Available. SCSI adapter will usually use this IRQ.
12 Available or PS2 mouse
13 Math coprocessor.
14 Primary IDE controller
15 Secondary IDE controller. If there is no secondary IDE controller on the board, or secondary IDE controller is disabled in CMOS, IRQ 15 is available

Memorize your DMA channels. DMA stands for direct memory access and allows a device to access the RAM directly, bypassing the CPU. Only one DMA channel can be assigned to one device. Most systems today have 2 DMA controllers and 8 DMA channels 0 through 7. There is no DMA 8

DMA Device
0 Available
1 Available
2 Floppy drive
3 Available
4 2nd DMA controller
5 Available
6 Available
7 Available

You need to remember the base memory addresses for communication ports.

Port Base address
COM1 h3F8
COM2 h2F8
COM3 h3E8
COM4 h2E8
LPT1 h378
LPT2 h278

CPU TYPES

Memorize the types of CPUs. The exam does not go into details of what year certain CPU first came out, but you need to know what CPU introduced the real mode and what CPU has the coprocessor disabled.

CPU Comment Model year External clock
in MHz
Internal clock
in MHz
Can access memory up to Internal cache Built in co-processor
(FPU)
Internal bus External bus
8086 First CPU 1978 5 5 1 Mb no no 16 bit 16 bit
8088 Used in the first IBM PC/XT computer. 29000 transistors. 1979 8 8 1 Mb no no 16 bit 8 bit
80286 Introduced the idea of protected mode. 134000 transistors. 1982 8,10,or 12 8,10,or 12 16 Mb no no 16 bit 16 bit
80386DX Can switch between real and protected mode. First true 32 bit CPU. 275000 transistors. 1985 16,20,
25,33
16,20,
25,33
4 Gb no no 32 bit 32 bit
80386SX Cheaper version of 386 known as derivative chip 1988 same as 80386DX same as 80386DX 16 Mb no no 32 bit 16 bit
80486DX Introduced internal L1 cache. About twice as fast as 386. 1.2 Million transistors 1989 25,33,50 25,33,50 4 Gb 8 K Yes 32 bit 32 bit
80486SX Same as 486 but with disabled co-processor 1991 same as 486DX same as 486DX same as 486DX same as 486DX NO same as
486DX
same as 486DX
80486DX2 Can execute instruction in one cycle rather than 2 cycles in DX 1992 25, 33 50, 66 4 Gb 8 K Yes 32 bit 32 bit
80486DX4 Runs at 3 times the speed of motherboard 1994 25, 33 75, 100 4 Gb 8 K Yes 32 bit 32 bit
Pentium 64 bit data bus. Can execute 2 instructions at the same time by using superscaler technology. 2 internal 8K cache chips. Cache controller built on board. 3.1 million transistors 1993 60 or 66 60, 66, 90, 100, 133, 150, 166, 200 4 Gb 16 K yes 64 bit 32 bit
Pentium MMX 57 additional instructions to better handle video and graphics. Improves performance in multimedia applications 50 - 100 %. To utilize MMX technology programs must be written to use MMX instructions. 1996 same as Pentium same as Pentium same as Pentium same as Pentium same as Pentium same as Pentium same as Pentium
Pentium PRO Speculative execution, Dataflow analysis. 5.5 million transistors. 1996 66 180, 200       64 bit 32 bit
Pentium II Uses proprietary socket design - 242 SEC slot (Single Edge Connector) L2 cache built in the cartridge. 7.5 million transistors. 1997 66, 100 233, 266, 300, 333, 350, 366, 400, 450 4 Gb 16 K Yes 64 bit 64 bit
Pentium III Not covered on the exam 1999 100 500, 550          

MOTHERBOARDS/ BUS TYPES/ MEMORY

There are 2 basic types of motherboards: XT - extended technologies and AT - advance technology. ATX and baby AT are modifications of an AT format. All Pentium II motherboards are ATX format. A characteristic of an ATX format is that the computer can be shut down by software. Modern motherboards have 2 - 3 ISA, 3 - 4 PCI and 1 AGP expansion slots. Some motherboards have built in sound card, some have built in SCSI card. Motherboard configuration is stored in BIOS.

  

Expansion cards/external bus types 

Bus type Data bus  width Speed Comments .
8 bit card 8 bit 8 MHz on of the first expansion cards. Not used in modern computers .
ISA 16 bit 8 MHz Still in use today. Configuration is done by setting jumpers .
EISA 32 bit 8 MHz EISA bus slots are backward compatible with ISA cards. EISA cards can be configured by software or by jumpers. .
VESA or VL-bus 32 bit Speed of Processor Backward compatible with ISA cards. Configuration is done by setting jumpers. Most often used for video cards. .
PCI 64 bit and 32 bit Speed of  Processor Plug and Play cards.
AGP 32 bit Speed of processor Used in video cards. .
MCA 16 bit and 32 bit 10 MHz Configured by software. Proprietary IBM design. Not used in modern computers. .
PCMCIA (PC card) 16 bit 33 MHz Used in laptop computers. Some are plug and play, some software configured. There are 3 types of PC cards Type 1:  3.3 mm thick. Used for memory upgrade cards.
Type 2: 5 mm thick. Modem and network cards. Some are combination Modem/NIC cards.
Type 3: 10.5 mm thick. Used in PC card hard drives.

Hard drives.

Low level formatting is done at the factory. It organizes the hard drive into tracks and sectors. It's possible to do a low level format on the drive but not recommended. To prepare the hard drive for installation of the operating system, you must first create a partition and set it as an active partition. Boot up with a DOS boot disk and use FDISK command to create partitions. Hard drive can have 3 primary and 1 extended partition. Extended partition can be deviled into up to 23 logical partitions.

Typical IDE drive supports up to 528 Mb of storage. EIDE drive supports 2gb and larger partitions. A modern motherboard has 2 HDD controllers, each supports 2 devices. When installing a second hard drive, set the jumper on it as a slave drive and the jumper on the first drive as a master drive. To improve performance, choose the faster drive to be a master drive. If you only have 2 IDE devices like hard drive and CD ROM, you can disable a secondary controller in BIOS to free up an IRQ and to speed up the boot process.

If you need to have more then 4 devices, you must use SCSI devices with a SCSI card. SCSI cards can be SCSI 1, SCSI 2, and SCSI 3 (ultra SCSI). SCSI 1 supports up to 8 devises including the SCSI card. The devices in a SCSI chain must have unique SCSI IDs. SCSI card typically have ID7. SCSI 2 is a more popular adapter and supports up to 16 devices, also has higher transfer speed. Modern SCSI cards a combination SCSI2/SCSI3 cards. Internal SCSI cable is a 50 pin ribbon cable (not compatible with SCSI 3 devices). External SCSI cable is a shielded cable with Centronics-50 or female DB-25 connector. If the question on the exam does not mention what category  a SCSI adapter is, assume they are talking about category 1 ( 8 devices ). The SCSI chain must have terminators at both ends. Terminators are resistors. SCSI card usually has a built in terminator.

SCSI hard drives are more expensive than EIDE hard drives but offer higher access speed.

Memory.

The first 1024Kb of ram represents DOS memory model. Memory above the first 1024K is called Extended memory. The first 64K of extended memory is called high memory.

 

Upper memory (reserved memory) 960KB - 1024KB Motherboard bios  
768KB - 960KB Bios and Ram buffers First 64KB of this memory can be used for page frames when Expanded memory driver is loaded.
640KB - 768KB Video ram  
Conventional memory 0 - 640KB Conventional memory Used to load DOS (in first 64KB), run programs, load drivers, TSRs

Types of memory.

SRAM  Static random access memory Older type of ram. Uses transistors to store information
DRAM Dynamic random access memory Uses capacitors to store memory.
ROM Read only memory Data in ROM can not be erased or changed
PROM Programmable ROM After the data is programmed into ROM, it can't be erased or changed
EPROM Erasable PROM Data can be erased by shining special ultraviolet light through a small window on the chip. The chip can then be reprogrammed.
EEPROM Electronically erasable PROM Data can be erased by sending a special electric charge. Chip can then be reprogrammed. Modern computers use EEPROM to store BIOS.
VRAM video ram Special type of ram used on video cards.
Cache memory memory used to cache CPU instructions L1 cache located on CPU. L2 cache is external cache, located on motherboard.

  PRINTERS

2-4 questions on the exam will be about laser printers. Those are easy if you remember how laser printers work. 2-4 questions will be about other type of printers like bubble jet, ink jet and dot matrix.

Laser printers

  Process Description
1 Cleaning EP drum is cleaned with a rubber blade before it can take on a new image
2 Conditioning The EP drum is given a negative charge of approximately -600 Volts by the primary corona wire
2 Writing A laser beam is used to write to the EP drum, causing the dots on the drum to loose some of the negative charge and become relatively positively charged.
3 Developing A toner is transferred from the toner cylinder to the EP drum by attracting to the area of the drum that has relative positive charge.
4 Transferring The transfer corona wire charges the paper with a high positive charge. The EP drum turns as the paper passes under It, pulling the toner into the paper. A static charge eliminator prevents the paper from wrapping around the drum.
5 Fusing The paper passes between the heated fuser   roller and the rubber roller, the toner is melted and pressed into the paper. The heated roller reaches the temperature of about 180 degrees Celsius. The temperature sensor on the fuser roller will shut down the printer if the temperature gets dangerously high. Finally the excess toner is scrubbed of the paper by the cleaning pad
6 End of cycle The paper with the final image is rolled out of printer. The eraser lamp is turned on near the surface of the EP drum, causing the drum to loose it's charge.
The toner is a combination of plastic, metal and organic compounds. In most laser printers the toner and EP drum are contained in one "toner cartridge". Do not recycle the toner cartridge, it needs to be replaced.
A paper jam can occur when the wrong type of paper is used. It can cause more than one page to enter the registration rollers. A jam cam also be caused by the bad separator pad.

Other printer types

Type Process Comment
Daisy-wheel printer. A computer version of an electronic type writer. One of the first types of printers developed. Not used any more
Dot matrix (impact printer) Combination of pins on the printhead hit the ribbon, causing it to leave the marks on the paper. Useful when you need to print carbon copies like receipts or shipping invoices. Typical printhead has 9, 18, or 24 pins. Printhead becomes very hot. Don't touch it. Never lubricate a printhead. If the ribbon is too tight, the image can become smudged. Broken pins on the printhead will cause incomplete characters.
Ink Jet Ink is pumped from the reservoir through a nozzle by a special pump. Ink jet printers were messy and were replaced with bubble jet printers.
Bubble Jet Ink cartridge contains ink, printhead and   special piezoelectric crystal. When signal is send to the crystal, it expands, forcing the ink out. Do not refill bubble jet printer cartridges. They need to be replaced.

 Cables

Cable type Connectors Maximum length
Modem cable RS - 232 DB-9F, DB-25M 25 feet
Modem cable RS - 232 DB-25F, DB-25M 25 feet
Printer cable DB-25M, Centronics 36 10 feet
External SCSI cable Centronics 50M, Centronics 50M 10 feet
VGA cable DB-15M, DB-15M 3 feet

 Display adapters/Monitors

Adapter type Resolution Colors
XGA (extended graphics array) 600X800 65,536
1024X768 256
SVGA (super VGA) 640X480 65,536
600X800 256
1024X768 16
CGA (color graphics adapter) 320X200 4
640X200 2
EGA (enhanced graphics adapter) 640X350 16
VGA (video graphics adapter) 640X480 16
320X200 256

Modems

Modems use asynchronous  transmission. Digital modems use synchronous transmission. Digital modems are used to connect to ISDN lines.

Modem commands Command function
ATA Answer
ATD Dial
ATH Hang up
ATZ Reset

Basic network terminology

LAN Local area network. Typical network inside an office or inside a building
MAN Metropolitan area network. A network that connects several LANs in a city.
WAN Wide area network. A network that spans over long distance. Internet is an example of WAN.
TOPOLOGY A way to lay out a network.
   

Preventive maintenance/Safety/Troubleshooting  

Electrostatic discharge (ESD) can damage the component at as little as 80 volts. CMOS chips are most susceptible to ESD. Static electricity builds up more in cold and dry places. Use humidifiers to keep room humidity at 50% to prevent static build up.

When working on computers, use special ESD wrist strap. Do not use a piece of wire to ground yourself. An ESD wrist strap has built-in resistor to prevent electric shock. Use specially designed grounded ESD mats. Do not wear synthetic clothing. Place all electronic components into antistatic bags. Antistatic bags can be reused. Keep your workplace clean.

When repairing a monitor, do not wear an ESD wrist strap. The capacitor inside the monitor can retain high voltage charge.

To put out an electrical fire use type C extinguisher or multipurpose ABC type extinguisher.

Do not disassemble power supplies. They need to be replaced.

To clean a keyboard soak it in a distilled dematerialized water as soon as possible after the spill.

Clean the inside of the PC with compressed Air. Compressed Air do not create ESD.

A Multimeter can be used to test a fuse. A good fuse will show resistance of 0 ohms. A bad fuse will show infinity ohms. When testing an unknown source of electricity, set the Multimeter to the maximum voltage settings to avoid damaging the Multimeter.

If a light an a floppy drive stays on, reverse the floppy cable to solve the problem. (remember red is pin one)

 

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